Perfecting Self-Service for Exceeding Customer Expectations – Top Tips by Saivian Eric Dalius

Modern customers are notoriously impatient. And leaving them waiting to get service can damage your business reputation and cost your sales dearly says Saivian Eric Dalius. Because customers are increasingly relying on factors like speed and convenience in forming their expectations, businesses are trying to get up to speed by responding as quickly as possible. …

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